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![[Inventory Demand Forecasting Solution Case Study] Food Wholesaler KeHE](https://image.www.ipros.com/public/product/image/744/2000663736/IPROS67303395952934486609.png?w=280&h=280)
KEHE adopts a new method for inventory management.
■Introduced System Manhattan Active Inventory Demand Forecasting and Replenishment Solution ■Challenges The inventory management solution previously used by KeHE could not meet the increasing demands of customers. The food distribution company needed an advanced solution to better understand customer needs and provide improved service.
![[WMS SCALE Implementation Case] Online Food Company RedMart](https://image.www.ipros.com/public/product/image/84d/2000664185/IPROS72366866900163619830.png?w=280&h=280)
The continuous growth of the online grocery retailer "REDMART."
■Introduced System Manhattan SCALE ■Challenges RedMart needed to transition to an automated fulfillment approach to optimize its complex order fulfillment operations and rapidly expand its business. *For more details, please refer to the PDF document or feel free to contact us.*
SYSCO manages inventory at 74 locations.
■Introduced Systems Replenishment System, Demand Forecasting System, Transportation Management System ■Challenges Inventory managers at Sysco required a multi-echelon system to manage demand forecasting and inventory replenishment for the company's rapidly growing and evolving business. *For more details, please refer to the PDF document or feel free to contact us.*
ELON GROUP has attained a blissful moment through the MANHATTAN SCALE.
■Implemented System Manhattan SCALE, Operational Supply Chain Intelligence ■Challenges Previously, Elon used an in-house developed Warehouse Management System (WMS), but the high degree of user freedom led to inefficient processes and decreased productivity. However, as the business was expanding across all sales channels, a solution was needed to further develop the business. *For more details, please refer to the PDF document or feel free to contact us.*
![[Ebook] Enhancing Post-Purchase Experience through Digital Self-Service](https://image.www.ipros.com/public/product/image/582/2000696485/IPROS57310590152181843631.png?w=280&h=280)
The customer's post-purchase experience is more important than ever!
Every element of the purchasing process is important, but it is believed that getting the final interaction point in the buyer's journey right, which occurs after the purchase, is the most crucial. In fact, "86% of customers say that the experience after the purchase has the greatest influence on their decision to choose the same brand again." Customers often feel they have the least control at this final stage. If there is a unified approach to customer service in the purchasing process, the time spent waiting for the product after clicking "purchase" can be significantly reduced, alleviating stress. The problem is that many retailers struggle to instill confidence in customers regarding the post-purchase process.
We aggregate all best practices for fulfillment and provide them through a cloud-native omnichannel platform.
We support companies in optimizing their extensive and complex operations, responding to changes in the market and demand, and innovating repeatedly, quickly, and as many times as needed. By using Manhattan's solutions, companies can always access the latest, seamlessly interconnected technologies. *For more details, please download the PDF or contact us.*
Effective analysis for real-time orders, inventory, and transportation.
With advanced data access and role-based permissions, companies, their business partners, and customers can see what is happening across the organization through a lightweight and responsive interface. When wanting to know the inventory of a distant warehouse or the status of goods in transit, teams can reduce logistics costs and manage carriers and 3PLs more effectively by viewing real-time order, inventory, and shipping information through analytical tools. *For more details, please download the PDF or contact us.*
Efficiently support supply chain decisions for business users across the entire organization.
Manhattan Business Intelligence solutions break through traditional reporting paradigms and data silos, providing real-time reports and intelligence to assist our customers' success. Our business intelligence solutions offer access to unconventional reports and dashboards, enabling improvements in supply chain operations and efficiency. Manhattan Business Intelligence helps identify issues that need immediate attention and discover irregularities. *For more details, please download the PDF or contact us.*
By using a scientific approach, we present analysis results to ensure optimal picking and support rational decision-making.
Location is Everything In the warehouse, the location of products directly affects productivity, worker safety, and order accuracy. Fast-moving items should be placed in the most accessible locations, heavy items should be stored in places that minimize damage, and optimizing the overall storage capacity of the warehouse is also important. Challenges such as similar orders, an increase in the number of SKUs, unstable demand, and responding to short lead-time orders require continuous optimization of warehouse space. In logistics operations that meet the requirements of omnichannel retail, optimizing slotting has become crucial for controlling costs and meeting customer expectations. The Best Approach to Optimization By recommending the best locations for each inventory item, employee labor efficiency improves, order processing cycles can be shortened, and throughput can be maximized. Additionally, strategically grouping items for fulfillment and updating recommended layouts based on trends and demand for new products enhances customer service. *For more details, please download the PDF or contact us.*
Manage orders collectively from various sales channels such as EC, online marketplaces, logistics centers (DC), stores, direct shippers, and agents.
Retailers can utilize order management throughout the entire lifecycle of customer orders, from credit fraud checks to payment processing and delivery of purchased items. In "order management," all systems are interconnected, including the creation of transactions with customers, interactions, documentation, and responses. It provides centralized access to all reliable information regarding orders. E-commerce personnel, customers, call center staff, shipping personnel, and store staff can grasp the status of transactions and overall inventory in real-time. By integrating and managing customer orders across all sales channels, brands, and regions within a single system, the omnichannel purchasing experience can be significantly improved. *For more details, please download the PDF or contact us.*
![[Omni Implementation Case] Kendra Scott switches to store shipping method.](https://image.www.ipros.com/public/product/image/0b9/2000592155/IPROS91592275355126178423.jpeg?w=280&h=280)
"Kendra Scott Inc." We will introduce examples of deliveries to 175 countries worldwide, starting with retail stores within the United States.
At Kendra Scott, stores were closed due to measures against the COVID-19 virus, and operations at the main logistics center were also minimized. To continue sales and utilize in-store inventory, Manhattan introduced the "shipping from store" feature in just a few days, and later allowed for in-store pickup as well. This new approach was successful, promoting not only sales performance during the pandemic but also charitable activities. [Case Study] ■Challenges - Stores were closed due to COVID-19 measures - Operations at the main logistics center were minimized ■Solutions - Introduced the "shipping from store" feature in just a few days - Later allowed for in-store pickup as well *For more details, please refer to the PDF document or feel free to contact us.
Thanks to the user-friendly system, we can make changes ourselves and further optimize the process.
BlueStar, a global distributor of POS solutions, goes beyond being just a 3PL provider. Specializing in electronics, automatic data processing, and RFID, it also offers a wide range of value-added services, including online information and ordering platforms, EDI (Electronic Data Interchange), and marketing events. BlueStar recognized the urgent need for a new logistics center to achieve efficient goals. The entire greenfield project, including site, staff, equipment, logistics setup, related processes, and warehouse management systems, had to be operational within six months. *For more details, please refer to the PDF document or feel free to contact us.*
The rapid launch of "store delivery" supports PVH Corporation's commerce boom.
PVH Corp. is one of the most admired fashion and lifestyle companies in the world, with a portfolio that includes iconic brands such as Calvin Klein, TOMMY HILFIGER, Van Heusen, IZOD, ARROW, Warner's, Olga, Geoffrey Beene, as well as digitally-focused True&Co. PVH Corp. sells directly to consumers through its online sites and physical stores. As the COVID-19 pandemic spread, PVH's stores were temporarily closed in compliance with government orders. As a result, there was a sharp increase in demand on online sites, necessitating access to store inventory to expand consumer choices and fulfill orders. *For more details, please refer to the PDF document or feel free to contact us.*
![[Example of Order Management System Implementation] Super Retail Group](https://image.www.ipros.com/public/product/image/a5a/2000627118/IPROS03282541344165509384.jpeg?w=280&h=280)
Reducing fulfillment costs using Manhattan.
■Issues More than 20% of delivery orders were shipped out of state at a high cost, despite having inventory available within the state. Additionally, over 15% of delivery orders were split into multiple packages, which also contributed to an increase in fulfillment costs. *For more details, please refer to the PDF document or feel free to contact us.*
![[Example of Order Streaming Implementation] Lifestyle Retailer Company](https://image.www.ipros.com/public/product/image/22f/2000629062/IPROS56145971562255811237.jpeg?w=280&h=280)
Lifestyle Retailer Inc. enhances its digital commerce processing capabilities by over 30%.
■Issue The lifestyle shop expanding globally needed to process e-commerce orders more quickly and improve the efficiency of its main distribution centers. *For more details, please refer to the PDF document or feel free to contact us.*
