On-site maintenance (third-party maintenance, EOSL maintenance) "Tsunagi Maintenance (R)"
24/365 disability reception. Providing maintenance support with a 4-hour response goal! Achieving reliable on-site maintenance (third-party maintenance) as an ASCDI member.
We will send the logs of the malfunctioning equipment, and after our engineers analyze them, we will coordinate the visit date and perform on-site maintenance. Our team will be dispatched from each location to replace the faulty equipment, confirm its normal operation, and ultimately replenish the maintenance parts used. To avoid keeping our customers waiting, we offer 24/7 support for reporting issues via phone or email. We also provide maintenance support with a target response time of four hours (service limited to certain areas). "Interim maintenance" is part of third-party maintenance and EOSL maintenance, targeting servers, storage, and network equipment. In fact, about 75% of large companies in Europe and the United States are already utilizing this service, making it a standard service for sustainably utilizing IT resources. Our company is a member of ASCDI and procures maintenance parts from trusted partners. Parts from the reuse market are inspected and aged before being managed at each location. The biggest advantage of "interim maintenance (third-party maintenance)" is that it can handle equipment from different manufacturers collectively, streamlining the maintenance contact point. Contracts can be tailored to the duration, and it is also possible to align replacement timings. *For more details, please refer to the catalog available for download in PDF format.
- Company：ブレイヴコンピュータ
- Price：Other
