[Case Study of SFA/CRM Implementation] TeleMart Japan Co., Ltd.
The requested features have almost been realized, and I can feel the improvement in work efficiency!
We would like to introduce a case study of our "FlexCRM" being implemented by Telemart Japan, Inc. The previous tool used had insufficient CTI integration with the PBX, and there were frequent maintenance issues with the old tool, resulting in periods of unavailability. After verifying the enterprise plan of "FlexCRM" in a three-month free trial environment, we decided to implement it. It has high operability, and we plan to use it for outbound operations in the future. [Case Overview] ■ Implemented Product: FlexCRM Enterprise Plan ■ Maintenance and version upgrade schedules can be specified ■ Developed a standard feature to identify the type of incoming call (free of charge) *We are currently offering a collection of case studies on the implementation of FlexCRM for PDF download. For details, please download the PDF or contact us directly.
- Company:ノイアンドコンピューティング
- Price:Other