Simplifying the management of the web reservation system! A case where satisfaction increased for both the company and customers.
We would like to introduce a case study of our support for the implementation of SmartBooking and reservation systems for Studio No Problem Co., Ltd.
The company was managing various information on paper, which led to mistakes in administrative tasks and issues with customer management.
After the implementation, internal operations became much more efficient, and the ability to make real-time reservations increased satisfaction for both the company and its customers, who expressed that it was very helpful.
[Case Overview]
■ Challenges
- Managing various information on paper led to mistakes in administrative tasks.
- With the increase in new customers, real-time reservations were not possible.
■ Implementation Effects
- Internal operations became much more efficient, allowing for real-time reservations.
- Satisfaction levels increased for both the company and its customers.
*For more details, please download the PDF or feel free to contact us.