Customer success sales training
Customer success sales training | prevent churn and upsell
Support is thorough and yet terms get cut at renewal. An upsell sounds like a pitch. Customer success needs support and proposals held together. Sales Innovation Salon brings the sales playbook to your customer success team. STEP01 covers buying psychology and research, building the habit of spotting the next problem from usage data. STEP02 covers discovery, presentation structure, objections and closing, so renewals run as a dialogue. STEP03 reproduces the playbook. Lessons run weekly over 3 months.
- 企業：アカメディア株式会社
- 価格：応相談
