A conversation reception and guidance robot powered by AI, making reception tasks smart.
The reception system "ComAI" is a system that manages visitor check-ins through conversations with AI (artificial intelligence), supporting everything from notifying the responsible employee to guiding visitors. The AI verifies the visitor's name, purpose of visit, and whether an appointment exists, and based on the confirmed information, notifies the responsible employee of the visit. Employees can select and provide instructions on how to respond from their PCs. Subsequently, a guidance robot leads the visitor to their destination, such as a conference room. Additionally, the system accommodates not only visitors with pre-scheduled appointments but also unexpected or unscheduled visits. It can confirm with employees as needed and adjust the response method for visitors based on their answers. By combining AI check-in, employee notifications, response instructions, and robot guidance, the system supports labor-saving in reception tasks and facilitates smooth responses to visitors.
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basic information
Reception terminal: Microsoft Surface Internal terminal: Windows PC Guidance device: Guidance robot 【System Configuration】 The AI at the reception terminal engages in conversation with visitors to confirm the purpose of their visit. A notification is sent to the internal terminal, and employees provide instructions on how to assist. Based on the instructions, the guidance robot directs the visitor to their destination. *Please consult us regarding the devices and system configuration according to your usage environment and requirements.*
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Applications/Examples of results
【Purpose】 - Streamlining corporate reception tasks - Realizing unmanned and reduced-staff reception - Improving visitor response efficiency - Digital transformation (DX) of general affairs and reception tasks - Creating smart offices - Guiding visitors to meeting rooms and destinations - Reception for visitors at factories, offices, research facilities, etc. 【Expected Use Cases】 It can be utilized in offices where reception staff are not stationed and by companies looking to improve the efficiency of visitor reception and guidance tasks.
Company information
Our company is engaged in various businesses, including design, development, operation, maintenance of various information processing systems, and consulting services. Leveraging our extensive experience and technical expertise, we strive to create software that users find "comfortable," "easier to use," and "desirable," and we work diligently every day to achieve this goal. Please feel free to contact us if you have any requests.
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