Administrative staff, sales representative, and acting as an intermediary for phone calls to the site.
"Every time the phone rings, work stops." "The office staff is overwhelmed with phone calls." "There are many transfer calls to the sales representatives." "It's not enough to hire one person, but I want to reduce phone handling." At Sokkara Co., Ltd., our specialized staff handles your company's main phone line. We confirm your requests, name, contact information, and report back via Chatwork, LINE, email, etc. *For more details, please see the related link.
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basic information
[Reasons to Choose Us] ■ On the necessary day, at the necessary time ■ Creation and response using your company's unique manual ■ 24-hour forwarding is also acceptable (with automatic voice guidance and automatic forwarding features) ■ Hand-off support available *For more details, please refer to the related link.
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Applications/Examples of results
Recommended for companies like these: - Frequently receive inquiries and transfers to the main phone line - Business operations of administrative, sales, and field staff are interrupted with each call - Difficult to increase staff solely for phone handling - Want to delegate phone reception only during lunch breaks and busy hours - Do not want to miss calls outside of business hours Can be utilized for primary reception of the main phone line, transferring to the person in charge, and handling inquiries, especially in manufacturing and other industries.
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Company information
Our company provides a service where specialized staff handle phone inquiries and appointment bookings during closed days and hours. We will ask for the preferred date and time of the patients and report back via email, LINE, FAX, Chatwork, etc. as needed. Additionally, we can provide information on availability linked to the appointment booking system and facilitate immediate bookings.
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