AI search that finds information on corporate websites in natural language.
Q'z EYE Synapse is an on-site search service that allows users to search for information published on a company's public website using natural language search, AI search, and keyword search. Even users who do not know product names or technical terms can easily reach relevant product pages, FAQs, case studies, and support information by entering their issues or objectives in writing. It supports self-resolution before inquiries, strengthens pathways to business negotiations and purchases, and aids in site improvements by utilizing search logs.
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basic information
Supports natural language search, AI search, and keyword search. It targets HTML pages of public websites, and depending on the contract plan, can also include PDF and Office files. Provides answer support through generative AI, content type filters, and management features to check search logs, usage status, and feedback. Can be added to existing sites. The search targets, AI reference range, retention period, usage limits, and management features depend on the contract details and specifications at the time of provision.
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Applications/Examples of results
It can be used for searching products and services on corporate websites, guiding users to FAQs and case studies, searching for catalogs and manuals, and providing information on systems and procedures on municipal websites. It is installed just before the inquiry form to support self-resolution of questions that can be answered with publicly available information and to guide users to the appropriate contact for individual consultations. Q'z EYE Synapse has been adopted by multiple municipalities and is being operated on actual municipal websites.
Company information
Q's Creative Co., Ltd. provides solutions such as consulting and tuning, as well as cloud services, to clients based on the results of our efforts to enhance performance through research and development of software algorithms, while maximizing hardware power. The QZS series of search and language processing engines is a product developed in-house. The engines, which are used in demanding environments, are continuously refined in terms of performance and reliability, and they continue to evolve uniquely in pursuit of real-time performance.
