The transformation of front office operations through DX will change this much.
Front-INFO is a cloud-based system that allows for centralized management of all administrative tasks. It manages and aggregates all information related to management tasks such as properties, facilities, construction, contracts, documents, schedules, customers, and residents. By centralizing information management, it prevents task dependency, mistakes, omissions, and rework, enabling speedy and high-quality responses. It also flexibly accommodates system integration and additional options, allowing for the construction of operational flows tailored to your company.
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basic information
In the front office operations of condominium management companies, analog operations such as Excel, paper ledgers, personal PCs, and reliance on individual staff have led to challenges such as information dispersion, individualization, difficulties in handovers, increased verification tasks, and missed responses. As the number of management associations and managed units increases, along with a growing shortage of personnel, there is a demand for systematization and digital transformation (DX) as a means to address these challenges. By centrally managing repair histories, inquiry records, board meeting materials, progress, and contract information, it becomes possible to quickly access necessary information, and standardization of operations can be achieved through the sharing of response histories and workflows. Furthermore, by visualizing progress and deadlines, it is possible to prevent missed responses and delays in submissions, thereby establishing a system that can be managed across the entire organization. For a scale of 20,000 units and 300 associations, an annual reduction of approximately 45,000 to 55,000 hours of work is expected, equivalent to about 120 to 180 million yen in labor cost savings. The essence of DX is not merely efficiency but a shift from "management dependent on individuals" to "a system that can be managed by the organization." This transition contributes to addressing personnel shortages, improving management quality, reducing the burden on front office staff, and expanding the number of managed units, thus forming a foundation that supports future organizational strength.
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Integration with other systems is also possible. Please contact us first.
Company information
The Construction Systems Sales Department is a total coordination division that supports the construction and construction machinery industries with internet technology and open systems. Our company has three main features. Feature 1: [A consistent system from requirements definition to post-implementation operation and maintenance] We have sales, development, and maintenance departments within our division, allowing us to handle everything from proposals to operations in-house. In the event of unexpected troubles, we collaborate with our internal network department, data center operations department, offshore partners, and vendors to quickly resolve issues. Feature 2: [Ability to propose optimal solutions without external influence] As an independent vendor, we are not affected by other companies, allowing us to provide neutral advice on necessary packages for operational efficiency and product inquiries. During requirements confirmation, we inquire about the internal situation and make IT proposals that open up future prospects. Feature 3: [Solving the problem of not being able to centrally manage data across multiple industry systems] By collaborating with our specialized departments for different industries within our company, we resolve issues. Additionally, we have established a system to work with other vendors to provide optimal proposals based on cost-effectiveness.
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