Transforming internal knowledge into "magical wisdom" that everyone can use with the power of AI.
An AI chat service based on RAG that allows anyone to instantly search and utilize the knowledge necessary for business through chat. By providing answers based on registered knowledge, it can reduce hallucinations (incorrect responses from AI).
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basic information
【Service Type】 Single-tenant SaaS. A dedicated environment is built on the cloud (AWS) for each contract unit. Completely prevents information mixing with other contractors. Unlike multi-tenant models, there is no risk of data intermingling. 【Data Encryption】 Registered documents are automatically encrypted and stored according to AWS standard specifications. Communication is limited to HTTPS to reduce interception risks. The training data from the AI model provider is not used. 【Unauthorized Access Measures】 DDoS, SQL injection, and other attacks are blocked by a WAF (Web Application Firewall). Access restrictions on internal network routes are also implemented. 【Audit Logs】 Operation logs are generated to record when, who, and what operations were performed. Supports security audits and internal control compliance.
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Applications/Examples of results
【Expected Use Cases】 1. Manufacturing: Knowledge management of technical documents and manuals. Quickly search past case responses during trouble occurrences to improve on-site response speed. 2. Finance and Legal: Register regulations, terms and conditions, and compliance documents. Ensure traceability with source-cited responses and streamline review and confirmation tasks. 3. Customer Support: Knowledge management of FAQs and product specifications. Operators can instantly access accurate information, improving both response quality and speed. 4. Human Resources: Register work regulations, benefits, and procedures. AI handles initial inquiries, reducing labor hours. Can also be utilized for self-directed training of new employees. 5. Real Estate and Facility Management: Knowledge management of management regulations and tenant FAQs. Automatically respond to tenant inquiries, significantly reducing management costs. 6. Sales Support: Register product information, past proposals, and success stories. Greatly reduce preparation time for negotiations, creating an environment where sales representatives can focus on core activities.
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Company information
Our company, based in Saitama City, Saitama Prefecture, provides total support for the IT challenges faced by small and medium-sized enterprises through our technical expertise. We achieve operational efficiency using web, cloud, and AI technologies. We offer IT consulting, contract development, system implementation, support for the introduction of generative AI, as well as development, operation, and maintenance support. Please feel free to consult us regarding technical challenges or system implementation. Our experienced engineers are here to support you in solving your issues.
