Case Studies of CRM and SFA Implementation: Includes examples of successful cost reductions of approximately 25%.
We will introduce case studies that utilized SFA and CRM to contribute to sales visualization, strengthening sales capabilities, reducing operational costs, and promoting company-wide digital transformation! Free case studies available!
This is an introduction to case studies for the low-cost, high-functionality business management cloud service "FlexCRM," which includes CRM, SFA, call centers, and more. FlexCRM is a cloud service for business improvement that enables the realization of an ideal business platform with eight functional groups, including "customer management," "sales support," "customer support," and "marketing." 【Featured Cases】 ■ Successfully reduced information sharing speed to less than 1/10 of the previous time ■ Successfully reduced SFA running costs by approximately 25% compared to before ■ Successfully reduced annual labor hours by 1,000 hours ■ Successfully achieved cost reduction in CRM We present four case studies that detail the background and implementation effects! *For more details, please download the PDF or contact us directly.
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Our company is structured around two main pillars: the development of our own IT products (product business) and the provision of IT system development and operation services for individual customers (solution business). The goal of the product business is to provide customers with the economic benefits of scale through productization. On the other hand, the solution business identifies the overall needs related to IT services and feeds that back into our own products, creating synergy between the two businesses. In recent years, new technologies such as AI and IoT have garnered attention. We aim to create innovative services within this era, contributing to the expansion of our customers' profits, market growth, and regional economic development.
![[Case Study] Reducing Work Hours through Centralized Sales Management and Promoting Company-wide DX](https://image.www.ipros.com/public/product/image/2076656/IPROS1980775144511630002.png?w=280&h=280)
![[Case Study] Improving Performance through Streamlining Sales Processes and Centralizing Information](https://image.www.ipros.com/public/product/image/2076656/IPROS5899925499636551129.png?w=280&h=280)