A wide range of services supporting business centered around the contact center business!
Willrich Co., Ltd. is a company that develops BPO services to support the creation of touchpoints between businesses and customers. Through outsourcing services such as telephone answering, we optimize customer interactions and enhance the efficiency of sales activities. We also provide consulting aimed at improving operations and solving organizational issues, comprehensively supporting our clients' sustainable growth. We offer a variety of plans tailored to your company, including fixed and performance-based options, with simple and clear pricing. Our customizable services provide flexible solutions. 【Features】 ■ Reduction of unnecessary phone handling ■ Reduction of unnecessary management costs ■ Alleviation of psychological burden ■ Utilization of VOC (Voice of Customer) ■ Prevention of missed opportunities *For more details, please download the PDF or feel free to contact us.
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basic information
【Flow of Service Usage】 ■ Inquiry ■ Hearing ■ Contract ■ Operation Design and Environment Preparation ■ Service Start ■ Regular Reporting *For more details, please download the PDF or feel free to contact us.
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Applications/Examples of results
【Case Studies (Partial)】 ■ Establishment and Operation of a New Inquiry Contact Point - Set up a dedicated team with specialized operators - Built a highly reliable operational system to achieve seamless customer support ■ List Calling Operations for Lead Acquisition - Created a sales talk script and conducted A/B testing - Developed suitable talk content *For more details, please download the PDF or feel free to contact us.
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Company information
WILICH Co., Ltd. is a company that provides services contributing to the creation of an environment where businesses can focus on their core operations. We offer solutions that emphasize efficiency and quality across a wide range of areas, including call center (inbound and outbound operations), customer support, and technology support, thereby contributing to the enhancement of corporate competitiveness. With our extensive experience and expert team, we provide services that combine flexibility and innovation, contributing to our clients' growth and success.
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