[Facility Management] Immediate response to equipment troubles Remote support via Teams/Zoom
Synchro Eyes
Real-time expert judgment on air conditioning, electricity, and equipment malfunctions provided remotely.
In buildings and commercial facilities, equipment troubles such as air conditioning, electricity, and plumbing directly affect user satisfaction and business operations. However, there are challenges such as: - Lack of resident technical specialists - Time-consuming responses - Difficulty in responding during nights and holidays and there is a demand for prompt action. With smart glasses and Teams sharing, veterans and experts can provide remote support through shared visuals and conversations. This enables speedy responses without halting facility operations. ■ For concerns like these: - It takes time to respond to equipment troubles - There are no resident technical specialists - Difficulty in responding during nights and holidays - Leads to complaints from users - Need to wait for external contractors to arrive
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basic information
■Features - Establishing a "decision-making system" on-site Even in the event of equipment troubles, decisions and instructions can be made on the spot. - Immediate utilization of specialized technology not on-site Achieving flexible operations that do not rely on a remote support system. - Maintaining responsiveness even during nights and holidays Quick responses are possible by receiving support remotely. - Ability to share information while working hands-free.
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Applications/Examples of results
■Utilization Scenarios - Response to air conditioning equipment malfunctions - Response to electrical equipment troubles - Response to water supply and drainage equipment anomalies - Emergency response for commercial facilities - Remote support for building equipment
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Company information
Our company is engaged in the planning, manufacturing, and sales of the remote work support system "SynchroAZ" and the drone live video streaming system "drone AZ." "SynchroAZ" utilizes smart glasses to share the perspective of on-site workers, allowing instructions to be given remotely. "drone AZ" is a service that enables live viewing of images captured by drones flying on-site, all while being at the office. Of course, two-way audio communication is also possible, allowing for guidance on flight (filming) locations and angle instructions. Please feel free to contact us if you have any inquiries.
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