[Factory Equipment] Minimize "downtime" of the production line Immediate recovery with remote support
Synchro Eyes
Immediate connection with manufacturer and headquarters engineers for uninterrupted troubleshooting on-site.
In the manufacturing site, equipment troubles that lead to line stoppages directly result in losses. However, in reality, there are often cases where recovery takes time due to reasons such as: - Inability to identify the cause - Waiting for specialized technicians to arrive - Time-consuming decision-making SyncroEyes allows for the sharing of on-site footage via Teams, enabling immediate connection with manufacturers, headquarters, and experienced technicians. This facilitates real-time identification of the cause, decision-making, and response, significantly reducing the time to recovery. ■ For concerns like these: - Line stops due to equipment troubles - Delays in response due to unknown causes - Need to wait for the manufacturer to arrive - Inability to make decisions in the absence of veteran technicians - Uncertainty about the time to recovery
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basic information
■Features - Immediate connection during trouble occurrence - On-site cause identification and judgment - Remote specialists can make immediate assessments based on on-site visuals - Enables rapid decision-making by sharing information among the site, headquarters, and manufacturers - Hands-free operation enhances safety - In addition to Zoom/Teams, dedicated connections ensure security as well
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Applications/Examples of results
■Utilization Scenarios - Response to equipment downtime on the production line - Response to machinery and equipment malfunctions - Response to sensor and control system anomalies - Identification of causes for unexpected troubles - Remote inquiries to manufacturers
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Company information
Our company is engaged in the planning, manufacturing, and sales of the remote work support system "SynchroAZ" and the drone live video streaming system "drone AZ." "SynchroAZ" utilizes smart glasses to share the perspective of on-site workers, allowing instructions to be given remotely. "drone AZ" is a service that enables live viewing of images captured by drones flying on-site, all while being at the office. Of course, two-way audio communication is also possible, allowing for guidance on flight (filming) locations and angle instructions. Please feel free to contact us if you have any inquiries.
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