Eliminate issues that patients may not notice with smartphone notifications! Smooth consultation guidance with the issuance of reception numbers.
This is a case where a company providing a cloud-based system for dental clinics utilizes the "mC-Print3" as a printer for printing reception numbers. Initially, reception numbers were communicated via SMS and push notifications from a patient card app, but a problem arose where patients did not notice these notifications as expected. A system that could operate stably without limiting patient attributes was necessary. The issuance of numbers via a receipt printer is familiar to many people in banks and restaurants, and it has received positive feedback for allowing reception processing without the need for explanations or follow-ups. This has also led to a reduction in support workload. [Case Overview] ■ Industry: Development and sales of systems supporting business improvement and DX promotion for dental clinics ■ Model adopted: MCP31LB ■ Challenge: Achieving stable operation without limiting patient attributes or operations ■ Deciding factor: The conclusion that paper is more convenient and easier to understand ■ Effect: Realization of unmanned reception and smooth operations up to patient guidance *For more details, please refer to the related links or feel free to contact us.
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We sell thermal printers and label printers manufactured by Star Micronics. Additionally, we offer a wide range of POS peripherals such as barcode scanners and cash drawers. Since the ease of connecting these commercial hardware devices to systems is important, we also provide a variety of software. Products based on Star Micronics' robust mechatronics technology are widely used in restaurants, retail stores, factories, hospitals, schools, and more around the world. If you have any requests or questions, please feel free to contact us.
