[Measures to Prevent Communication Gaps] Loop call function to reduce situations where connections cannot be made.
Eliminate the issue of being unable to connect due to the absence of the person in charge. This system automatically forwards calls in the specified order repeatedly, contributing to the reduction of missed emergency contacts and the risk of customer attrition.
■What is the Loop Call Function? This is a feature that automatically transfers calls in succession according to a predetermined priority (second, third, etc.) until a response is received, in the event that the initially set contact (first) is unavailable or busy. This mechanism physically eliminates the possibility of "no response (no one answering)" in emergency contacts or important inquiries, ensuring that significant accidents are not overlooked and business opportunities are not lost. ■Benefits of the Feature - Reduces instances of "not being able to connect" By repeatedly transferring calls to the designated contacts until a response is received, it effectively prevents missed communications during emergencies and customer drop-offs. - Reduces operational costs and effort Automatic switching according to time and day is possible. Even with a small maintenance team, an efficient communication network can be established without burdening the field. - Management is completed with remote settings Without needing to visit the site, it is possible to change the priority of transfer destinations and settings via SMS commands, etc.
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basic information
Main Features (Excerpt) - Loop call (switch to the next number when unavailable) - Whitelist incoming calls (receive calls only from approved numbers) - Scheduling function (used for switching outgoing destinations/support contacts based on time) - Remote function (via SMS command) for setting changes and confirmations (according to device specifications) Compatible Models - Lucatel (CML-200) - Intercom (CIT-200) - Intercom Slim (CIT-25S)
Price range
Delivery Time
P4
※The delivery date may vary depending on the quantity of the product, so please feel free to contact us.
Applications/Examples of results
1. Maintenance of coin parking and unmanned stores In the event of a problem, calls are sequentially made to the mobile phones of the maintenance staff from the management company. There will be no delays at the site. 2. Maintenance and troubleshooting of ATMs (financial terminals) When abnormalities such as cash jams or card swallowing are detected, an automatic call is made from the maintenance base to the on-site personnel. The call loops until there is a response, minimizing downtime. 3. Nighttime reception for buildings and apartments During times when the staff is absent, calls are automatically forwarded from the call center to emergency responders. This strengthens security and disaster prevention measures at night. 【Q&A・Excerpt of Specifications】 Q: How many transfer settings can be registered? A: Up to 5 loop settings can be configured. You can also freely design the final destination for calls if no one answers until the end. Q: Is construction necessary for installation? A: No line construction is required as it uses a dedicated phone with a 4G communication network. Installation is complete with just one outlet; simply plug in the AC adapter to start using it immediately.
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Company information
Our company, K-Max Co., Ltd., has been at the forefront of communication technology for 34 years since its founding. What we pursue is not merely information transmission. It is "heartfelt communication" that deeply connects "people" to "people," "people" to "things," and "things" to "things," creating smiles and a better society. We uphold this **"heartfelt communication"** as our philosophy, utilizing the latest communication technologies and innovative solutions to contribute to solving a wide range of societal and customer challenges. Backed by years of experience and proven results, our technological capabilities and the spirit of "heartfelt communication," which always considers others, continue to create value that connects to the future.
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