[Customer Case] Riraise Home: Achieved a 70% power supply rate and prevention of response omissions.
Combining Mail2Link and Mail2Login! Eliminating "missed email confirmations" that occur with CRM usage, dramatically improving response management.
Relaise Home Co., Ltd. switched its main business focus to real estate sales, making rapid response to inquiries essential. However, there was a challenge as they were using an automatic registration service for their CRM, which meant that emails were marked as read, and they could not check notifications in their inbox. By introducing Mail2Link, the manual work of email notifications was automated, allowing notifications to be sent to LINE WORKS. Furthermore, by using the optional feature Mail2Login, logging into the management screen became unnecessary, and only the required information was forwarded to the chat tool. This created an environment where they could immediately call customers just by checking email notifications. As a result, the response rate increased by 20%, exceeding 70%, and the use of the "I will respond" button improved inquiry response management, helping to prevent missed responses. *You can check the details of the operational flow that improved the response rate through the integration with Mail2Login and the use of the "I will respond" button in this document.
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You can check the details of the operational flow utilizing the "We will respond" button and the collaboration with Mail2Login, which has improved the connection rate, in this document.
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You can check the details of the operational flow utilizing the "I'll respond" button and the collaboration with Mail2Login, which has improved the activation rate, in this document.
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We are an IT solution provider that supports companies in solving challenges and improving operational efficiency. We offer a variety of services that dramatically evolve business environments, including the business efficiency tool "Mail2Link," which integrates email and chat, "Rizee," which significantly improves real estate operations, and the industry-specific CRM solution "Salesforce Real Estate Package." Making digital transformation more accessible and simpler. nanairo+ supports the future of companies with the power of IT.
