[Problem Solving] Definition and Purpose of Inside Sales

basic information

The role of inside sales becomes clear, eliminating any hesitation from the representatives and improving motivation and activity efficiency. Lead nurturing can be conducted based on a clear objective, resulting in a stable supply of high-quality leads and an increased order rate for field sales. Since objectives are set as KPIs, unnecessary activities are eliminated, allowing sales resources to focus on activities that directly lead to results. With a shared definition of inside sales across departments, waste in lead handover and information sharing is reduced, shortening the sales cycle. By strategically utilizing inside sales, challenges of face-to-face sales constrained by geography are addressed, expanding market coverage. A system is established for continuously reviewing definitions and objectives based on data, enabling flexible sales strategies that adapt to market changes. 【Strengths and Features】 ■ Definition of inside sales and strategic goal setting tailored to your company's unique challenges ■ Design of processes for lead nurturing and deal creation based on the definitions ■ A system for data analysis and KPI setting that visualizes the achievement of objectives

Price information

Is your company's inside sales achieving the expected results while remaining vaguely defined? "PROBiZZ" is currently offering a free resource on the definition and purpose of inside sales to solve sales challenges. It thoroughly explains the strategic definitions and specific processes that successful companies possess to achieve their objectives, providing know-how for problem-solving. With this resource, let's transform your inside sales into an organization that **"has a clear purpose and delivers results." Download the resource and start addressing fundamental challenges through inside sales right now.

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Applications/Examples of results

- An IT company with an ambiguous definition of inside sales and challenges in collaboration with field sales implemented a measure under the guidance of "PROBiZZ" to set a clear objective of **"creating high-quality SQLs,"** clarifying the roles between departments and improving the order rate from negotiations, thereby strengthening departmental collaboration. - A manufacturing company that viewed inside sales merely as a telemarketing team and faced challenges in lead nurturing executed a measure with the support of "PROBiZZ" to **add the objective of "reviving dormant leads,"** resulting in the number of negotiations generated from dormant leads exceeding the target, thereby achieving revenue contribution from potential customers. - A service company whose inside sales activities were not evaluated by data and whose organizational purpose was unclear implemented a measure under the guidance of "PROBiZZ" to set purpose-based KPIs (negotiation conversion rate, CPL) and establish a system for visualization in SFA, clarifying the organization's contribution and increasing the sales budget, thereby strategizing the organization.