Automated guidance by AI-generated robots is now possible! Introduction of avatar security robots in an office building in Osaka.
We would like to introduce the case of our avatar security robot "ugo TS series," which has been officially implemented by Toyo Tech Co., Ltd. for security operations at the Mainichi Shimbun Building in Osaka starting April 1, 2025. This time, we have added a new "automated guidance function utilizing LLM," enabling automatic guidance by the security robot. It addresses the need for multilingual support and resolves various challenges in communication operations that many companies face, such as inconsistencies in service quality and efficiency. 【ugo Service Details】 ■ Stationary and mobile security ■ Standing at the first-floor entrance, detecting people and greeting them with phrases like "Good morning" ■ Remote operation for changing expressions and two-way audio communication ■ Communication with visitors through the robot ■ Automated guidance using predefined speech and natural language processing powered by generative AI *For more details, please refer to the related links or feel free to contact us.
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【Benefits of Automated Guidance Utilizing Generative AI】 ■ Automated guidance and multilingual support ■ Capable of learning original Q&A ■ Diverse responses using visual information *For more details, please refer to the related links or feel free to contact us.
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For more details, please refer to the related links or feel free to contact us.
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Since our establishment in 1959, we have grown from a building maintenance specialist focused on cleaning management, security services, and facility management to include hotel room cleaning services, renovation projects, and real estate solutions, adapting to changes in the times and the needs of our customers. Recently, we have been expanding our building maintenance business and related services through M&A, capital alliances, and business partnerships, primarily in Japan and the Asia region, while also promoting the discovery and development of new services and products, as well as the creation of new businesses.
