Identify the customer's inner self in about 5 questions! Update your understanding of customers, which relies on intuition and experience, with scientific analysis.
"Signal Scope" is a service that determines "customer feelings and values" through a survey of just around five questions, using a combination of consumer psychology and statistical approaches. By quantifying the "inner self," which is difficult to grasp with conventional data, it enables highly reproducible one-to-one strategies from the initial contact. We optimize customer understanding, which has been subjective and exploratory, with high-resolution segments based on sensitivity, fundamentally improving the cost-effectiveness (ROI) of marketing. 【Features】 ■ Maximizes marketing efficiency ■ Standardizes the quality of sales/customer success ■ Accelerates management decision-making ■ Collaborates with experts ■ Provides comprehensive support ■ Assists with on-site implementation *For more details, please download the PDF or feel free to contact us.
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【For those with such concerns】 ■ Is your customer resolution low, causing your initiatives to miss the mark? ■ Customer profiles are not improving with just attributes and logs. ■ Dependence on veteran "craftsmanship" in customer service and sales. ■ Surveys are conducted but end up as mere "points," with data not being utilized. *For more details, please download the PDF or feel free to contact us.
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WAVE XROSS Co., Ltd. is a company that provides consulting services and IT system development. As a partner that clarifies factors that could lead to failure and offers suitable solutions, we support the realization of a prosperous society together. We continue to challenge ourselves without fearing risks and enhance Japan's competitiveness with creative problem-solving skills.