We will thoroughly explain the know-how to reform the telemarketing methods that directly lead to results and achieve immediate effectiveness.
**Benefits** - Learn the basics of talk design that can secure appointments. - Improve quality over quantity, focusing on meaningful interactions rather than just the number of calls. - Develop a mindset to overcome feelings of inadequacy. 'PROBiZZ' offers a combination of script optimization and training support to enhance the success rate of telemarketing. It moves away from the traditional "more calls mean more success" approach and establishes structures and responses that elicit reactions from the other party. It visualizes the factors contributing to low appointment acquisition rates through data, clearly identifying points for improvement. In addition to script enhancements, it also provides support for mastering individual operators' speaking styles and response patterns. Even inexperienced individuals or mid-level employees struggling with results can experience change through the sharing of "winning patterns" that can be immediately applied in the field. 'PROBiZZ' realizes supportive assistance aimed at "changing the way" rather than just redoing telemarketing.
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Many of the challenges related to "unsuccessful telemarketing" stem from relying too much on individual responses. At 'PROBiZZ', we build a system that makes it easier for anyone making calls to achieve results by systematizing script design, response strategies, and setting talk goals. Additionally, through a PDCA cycle based on KPIs such as connection rates and response rates, we can quantitatively measure improvement effects. This makes it possible to visualize "why calls are not successful," leading to specific actions for improvement. Furthermore, customization according to industry and products is possible, preventing failures from reusing talks. Feedback that helps new operators understand "where conversations break down" is particularly well-received. 【Strengths and Features】 ■ Supports the structuring and standardization that enhances telemarketing results ■ Enables improvement design that connects KPIs with on-site challenges ■ Comprehensive talk design that even beginners can implement
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Are you struggling with telemarketing and wondering, "Is my speaking style bad?" or "Is the list bad?" With 'PROBiZZ', we analyze the reasons for your lack of success and provide you with scripts and operational improvement models that lead to results. First, check out the overall picture with our free materials.
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Applications/Examples of results
- Although new staff made over 20 calls every day without results, the appointment acquisition rate doubled from the first month after introducing 'PROBiZZ.' - The sales department, which had been dependent on the quality of the list, improved response rates and reduced unnecessary calls by reviewing their speaking methods and call order. - Veteran staff, whose performance had stagnated, utilized the feedback function and recorded the highest monthly appointment numbers to date.
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Engine Co., Ltd. offers the inside sales support service 'PROBiZZ' to structurally solve sales challenges for companies. Aiming to streamline the sales process and maximize results, customization tailored to corporate needs is possible. An experienced dedicated team handles everything from creating target lists to outreach and setting up business meetings. Through data-driven strategy design and KPI management, continuous improvement and reproducibility of results are achieved. Additionally, we support the visualization and analysis of sales activities by utilizing the latest tools and technologies. With a proven track record across various industries, we provide services backed by reliability and performance. Engine Co., Ltd. offers a new standard of sales support that realizes the "systematization" of sales and the "reproducibility" of results.