[For One Person] Case Study of WEB Training Booth: Call Center Industry

Utilized in training for call center reception duties! Here are examples of customization and rental services provided.

The call center company D has introduced the telework booth "Monobo (for one person)" due to its low cost and customizability. The company had previously set up multiple booths (without roofs) made only of partitions in a large conference room to conduct WEB training (such as call center reception training), but they were considering private booths because conversations from neighboring booths were disruptive. There was a request to modify the specifications so that the instructor using Monobo and the staff participating in the WEB training would be at the same eye level, and to provide more desk space for spreading out materials within the booth. As a customization, the desk height was raised by 50mm, the desk width was expanded by 16mm, and the desk depth was increased by 150mm, and it was provided under a rental contract. ■ Intended Use - Utilized for WEB training in call center reception operations, etc. *For more details, please download the PDF or feel free to contact us.

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