We will establish a thorough hearing system that takes time to deeply understand customer needs and realize sales support.
In sales support, performance-based compensation often prioritizes the number of appointments, leading to cases where thorough hearing is overlooked. 'PROBiZZ' adopts a non-performance-based system, allowing us to focus on the quality of hearings. We emphasize deeply understanding the customer's current situation, challenges, and the background of their needs from the initial conversation. This approach enables smooth progress and improved order probability during the negotiation phase after appointments. We utilize scripts and hearing flows designed for each product to prevent information gaps. Our dedicated team, trained for this purpose, maintains a tone and consideration that builds trust with customers. 'PROBiZZ' provides support that simultaneously enhances customer understanding and sales results through careful hearing.
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basic information
At "PROBiZZ," we prioritize customer understanding over trends like "appointment acquisition priority" seen in performance-based models. Being non-performance-based allows us to establish a system that conducts thorough and careful hearings, maintaining high-quality conversations. We can confirm details about customers' challenges, needs, and organizational structures, enabling us to make more valuable proposals. The hearing items are customized according to industry and products, standardizing the acquisition of comprehensive information. Our dedicated team undergoes training to enhance dialogue skills in addition to following scripts, ensuring appropriate questioning and active listening. All sales activities are visualized through KPIs, and the utilization of hearing content is also managed as an evaluation criterion. "PROBiZZ" is a sales support service that simultaneously achieves relationship building with customers and maximizes results through careful dialogue. 【Key Points】 ■ Thorough dialogue to deepen customer understanding ■ Standardization of hearing design to maintain quality ■ A dedicated team with enhanced listening skills is in charge
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Company information
Engine Co., Ltd. offers the inside sales support service 'PROBiZZ' to structurally solve sales challenges for companies. Aiming to streamline the sales process and maximize results, customization tailored to corporate needs is possible. An experienced dedicated team handles everything from creating target lists to outreach and setting up business meetings. Through data-driven strategy design and KPI management, continuous improvement and reproducibility of results are achieved. Additionally, we support the visualization and analysis of sales activities by utilizing the latest tools and technologies. With a proven track record across various industries, we provide services backed by reliability and performance. Engine Co., Ltd. offers a new standard of sales support that realizes the "systematization" of sales and the "reproducibility" of results.