A professional who creates an outsourcing system for customer success! It is also possible to assign personnel immediately.
Our "SuccessBox" is a service that enables the establishment of an outsourced customer success system. We provide free recruitment and interviews for CS personnel. Specialized consultants in customer success will accompany you, supporting everything from assigning CS front personnel who handle customer interactions to personnel management and development. We mobilize our professional expertise to not only drive revenue growth through the establishment of an outsourcing system but also provide the "framework" and knowledge of customer success that will become long-term assets. 【Features】 ■ Specialized screening and education for customer success ■ Advancement in the "standardization" of customer success ■ Immediate tracing of the CS framework ■ Building relationships with customers through high problem-solving capabilities ■ Ensuring the quality of CS through a complete screening system and high educational standards ■ Easy to consolidate and order stressful tasks *For more details, please download the PDF or feel free to contact us.
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For more details, please download the PDF or feel free to contact us.
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【Active in Various Scenes (Example)】 ■ Increase in customer spending ■ Re-engagement of past customers ■ Customer interviews ■ Complaint handling ■ Customer NPS and satisfaction surveys & analysis *For more details, please download the PDF or feel free to contact us.
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OneBox Inc. is a company that provides support for the outsourcing and establishment of customer success systems. We offer a service called "SuccessBox," where consultants specialized in customer success accompany clients and support everything from assigning customer-facing CS personnel to managing and developing talent. We approach business partnerships with a commitment to sincerity and enthusiasm, always aiming to make our clients' businesses more valuable. Above all, we prioritize results and strive to surpass the past.