A detailed explanation of the realities of customer harassment, measures, and care, including information that managers should know!
In the field of home healthcare, close interaction with users and their families is necessary, but sometimes customer harassment (known as "kasuhara") can occur. This is different from a mere "complaint"; it is a serious issue that damages the dignity of staff and harms their mental and physical health. In this article, we will provide a detailed explanation of the realities of kasuhara in the home healthcare setting, countermeasures, and care for affected staff, information that managers should be aware of. *For more details, you can view the related links. For further information, please download the PDF or feel free to contact us.
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Our company has been providing electronic document conversion services for corporations, primarily in the Kanto region including Tokyo, since 2013. Through digitization, we aim to create a society that "transfers paper information to the next generation." Under this corporate philosophy, we will provide electronic conversion services based on the fundamental policies of "expertise that accommodates all document types and secondary use" and "thorough quality and thorough security." Please feel free to contact us if you have any inquiries.