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  6. [Attention Administrators] Measures Against Customer Harassment in Home Care Nursing

[Attention Administrators] Measures Against Customer Harassment in Home Care Nursing

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last updated:Apr 14, 2025

雲紙舎
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A detailed explanation of the realities of customer harassment, measures, and care, including information that managers should know!

In the field of home healthcare, close interaction with users and their families is necessary, but sometimes customer harassment (known as "kasuhara") can occur. This is different from a mere "complaint"; it is a serious issue that damages the dignity of staff and harms their mental and physical health. In this article, we will provide a detailed explanation of the realities of kasuhara in the home healthcare setting, countermeasures, and care for affected staff, information that managers should be aware of. *For more details, you can view the related links. For further information, please download the PDF or feel free to contact us.

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【管理者様必見】訪問看護のカスハラ(カスタマーハラスメント)対策1.png

[Attention Administrators] Measures Against Customer Harassment in Home Care Nursing

【管理者様必見】訪問看護のカスハラ(カスタマーハラスメント)対策1.png
【管理者様必見】訪問看護のカスハラ(カスタマーハラスメント)対策1.png
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