We will support your company by providing a one-stop service from planning to employee training!
Our company will formulate original official social media guidelines and operational manuals for each business using the database of thousands of past incidents we have accumulated and the research data analyzed internally. Even if guidelines already exist, they often do not reflect recent trends in social media controversies, so we also propose reviewing the guidelines and refining the operational manuals. Additionally, depending on the situation, we can provide training for your employees on the use of official social media and explain the operational manuals. 【Solutions】 ■ Formulation of original official social media guidelines and operational manuals for each company ■ Proposals for reviewing existing guidelines and refining operational manuals ■ Possibility of providing training for employees on the use of official social media and explaining operational manuals *For more details, please refer to the related links or feel free to contact us.
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basic information
【Concerns like these】 ■ There is anxiety about how to use the company's official social media. ■ There is a feeling of risk regarding inappropriate statements, such as content that violates company policy or personal remarks from representatives. ■ Inappropriate statements have been made on official social media in the past. ■ Although simple guidelines have been established, actual operations are not being carried out. ■ Guidelines were formulated in the past, but have not been updated for a while, which may mean they are not addressing recent trends of online backlash. *For more details, please refer to the related links or feel free to contact us.
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【Achievements】 ■Over 6,000 business transactions ■Over 200,000 cumulative countermeasure sites *For more details, please refer to the related links or feel free to contact us.
Company information
Since the establishment of the company in 2008, we have developed a digital (internet) crisis management business in response to over 8,000 transaction records and more than 200,000 crisis sites related to online controversies. In January 2020, we launched Japan's first research institution focused on significant digital crises and troubles, the "Siempre Digital Crisis Comprehensive Research Institute," which has also begun investigating and analyzing the latest cases of online controversies both domestically and internationally. We have numerous achievements in undertaking cyber patrol operations commissioned by the National Police Agency and provide a wide range of services across various industries and sectors, from publicly listed companies and government agencies to small and medium-sized enterprises.
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