[Column] Supporting measures against customer harassment! Ensuring workplace safety with body cameras.
Santelecom Japan Co., Ltd.
Tokyo Metropolitan Government announces a subsidy of up to 400,000 yen for measures against customer harassment! Detailed explanation of recommended body cameras and more.
In recent years, violence and abusive language directed at employees by customers, as well as excessive complaints (customer harassment, commonly known as "casuhara"), have become serious issues, particularly among small and medium-sized enterprises. To prevent such problems, Tokyo will implement a new ordinance starting in April 2025 and will support companies' measures through a subsidy system. As part of this initiative, "body cameras" are being highlighted as particularly effective tools. This article will explain in detail how the introduction of body cameras can be effective in addressing casuhara. *For more details, you can view the related links. For further information, please feel free to download the PDF or contact us.*
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*You can view the detailed content of the column through the related link. For more information, please download the PDF or feel free to contact us.*
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The STJ Group (Santelecom Japan Co., Ltd. and STJ Rentec Co., Ltd.) specializes in the sales, rental, and maintenance of wireless equipment and related solution products. (e.g., commercial wireless devices, IP wireless devices, license-free specific low-power transceivers, solutions such as cameras and relay devices) ~List of Locations~ ■ Hokkaido Sales Office / Experience Center Sapporo ■ Tohoku Sales Office ■ Kanto Sales Office (Head Office) / Experience Center Tokyo ■ Kansai Branch / Experience Center Osaka ■ Kyushu Sales Office Additionally, the group company Santelecom Japan Co., Ltd. also engages in mobile corporate business. With a track record of implementation in major corporate BCP, we offer BPO services where Santelecom Japan serves as the customer contact point, providing support for bulk management of devices, as well as assistance for malfunctions and losses. We can also provide comprehensive support proposals, including consulting on corporate communication environments and suggestions for office products and business improvement tools.