A case where the satisfaction of family groups improved and received positive feedback from competitors in the same industry!
We would like to introduce the case study of the implementation of "mamaro" at Hotel Kyocera in Kagoshima Prefecture. At this hotel, there were no dedicated rooms for breastfeeding or diaper changing for customers using the restaurant and banquet facilities, and each time, they had to prepare a space as needed. After the implementation, we received feedback that not only improved customer satisfaction but also reduced employee stress, which was very positive. 【Case Overview】 ■Challenges - There was no private room dedicated to baby care, causing inconvenience for both customers and employees. - The baby care space that was prepared each time was makeshift and not up to hotel standards. ■Effects - Customer satisfaction among families improved. - Employees were able to guide customers without stress. - It received positive feedback from other companies in the same industry. *For more details, please download the PDF or feel free to contact us.
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We are a company that offers products, including the "mamaro series," which contribute not only to facilities but also to outdoor spaces and the renewal of existing nursing rooms. We provide private baby care rooms "mamaro" that are pleasing for both users and facilities, a 3-way sofa "mamaro sofa" for nursing, diaper changing, and weight measurement, and an outdoor baby care room "mamaro solana" equipped with air conditioning. Additionally, we offer an app called "mamaro GO" that allows users to search for the locations of nursing rooms, diaper changing stations, and mamaro facilities on a map. Please feel free to contact us if you have any requests.