Make the most of existing data to quickly solve your customers' problems!
We would like to introduce a case study on the implementation of AI × search 'amie' at Misumi Corporation. The company faced the challenge that, due to the vast number of technical and informational manuals, customers often struggled to find the information they needed. After implementation, the average number of inquiries exceeded 400 per month, and the number of human inquiries decreased. 【Case Overview】 ■ Challenges - They were looking for a tool that could effectively utilize the manuals on the site to enhance customer satisfaction during site usage. ■ Implementation Effects - Customers' self-resolution capabilities within the chat improved, leading to smoother site utilization. - Customers were able to collect the information they wanted through the chat. *For more details, please download the PDF or feel free to contact us.
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At Penetrate of Limit Co., Ltd., in addition to development support for mobile applications, we have recently been focusing on AI development. Based on our development achievements with clients and in-house, we provide development support and system proposals to many companies. We have increased our sales of MobiControl, which has the number one implementation record overseas, and have also expanded our achievements with major corporations, advancing joint research in AI and the development of our own AI packages. Moving forward, we will continue to provide cutting-edge technology to our clients, supporting mobile operations and AI development, as the use of these technologies in business continues to grow, and we will strive to improve our clients' operations.
