Buried Pipe Inquiry Support System - Managing Inquiry Information [Free product demo available]
Not limited to gas companies, we achieve labor-saving and paperless operations for gas buried pipe inquiries by construction companies and real estate companies.
By utilizing cloud services for the buried pipe inquiry operations, which require significant effort for daily responses and inquiries by gas operators, we will achieve labor-saving efficiencies. Inquiry information will be managed in a list format, allowing for text searches and sorted searches, enabling smooth access to past inquiry information. Additionally, by displaying inquiry locations on Google Maps, it is also possible to manage inquiry information visually on a map. Furthermore, there is a function to aggregate and analyze inquiry information, summarizing it in bar graphs and pie charts. By leveraging these features, we will support the management of inquiry information. 【Benefits of Implementation】 ■ Reduces the time required for registering management ledgers through web system reception. ■ Eliminates the need to respond each time an application is received, thereby streamlining operations. ■ Reduces investigation time through the automatic creation of mapping images for inquiry locations. ■ Prepares for a future without faxing. ■ Achieves paperless operations, eliminating the need for storage space for paper documents.
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basic information
Function List ■ Applicant Member Registration ■ Application Information Registration ■ Register Application Location on Google Maps ■ Display and Manage Application and Inquiry Information List ■ Automatic Creation of Mapping Images for Inquiry Locations ■ Automatic Determination of Inquiry Location Within and Outside Supply Area ■ Response Information Registration ■ Aggregation and Analysis of Inquiry Information
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Applications/Examples of results
Implementing businesses: 23 companies (as of October 2025) We have received feedback that response times have been reduced by over 50% compared to before. Additionally, we have also received comments that the time spent on handling inquiries by phone has been reduced, along with the costs of paper and communication incurred during fax responses.
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Company information
Since our establishment in 1963, we have been involved in the development of urban lifeline networks, which are essential for a rich social life, focusing on urban gas pipelines, water supply and drainage, telecommunications, and roads, from the perspective of design and surveying. In recent years, in addition to design and surveying services related to lifelines, we have expanded our fields of operation to include general civil engineering design, system development, and public research departments, providing solution services that meet a wide range of customer needs. Furthermore, as a new initiative, we are also expanding our business into environmental assessment. Please feel free to contact us if you have any requests.