Maintenance plan for laser processing machines that can be joined after a malfunction.
Differentiating points of the "Anshin Maintenance Plan"
At Trotec, we believe that minimizing machine downtime in the event of a failure is essential. Therefore, we have established a maintenance system that allows you to use our products with peace of mind even after installation. Here are three key points that set Trotec's maintenance plans apart: 1) You can join after a failure! Of course, you can sign up at the time of installation, but you can also choose between spot repairs or joining a maintenance plan when a failure occurs. 2) Plans that cover laser oscillators are available. There are plans that include coverage for laser oscillators, which are prone to expensive repairs. 3) The scope of repair coverage is broad. Parts excluding components like lenses and mirrors are covered. Dust collectors are also included if delivered simultaneously. We offer comprehensive warranty coverage that is not available from other companies. We minimize operational risks and strongly support your business. For more details, please contact our official website or your representative!
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basic information
Trotec's laser processing machines are widely adopted by a diverse range of customers, including educational institutions such as universities and high schools, government agencies, research institutes, large corporations, small and medium-sized enterprises, and individual users. For example, in the manufacturing industry, laser cutting of acrylic keychains is utilized, and in the labs of well-known large companies, they are used for new product development and prototyping. Additionally, Trotec's laser processing machines are installed as digital fabrication tools in over 60 DIY workshops and fab labs at major home improvement stores across Japan. Many customers use them daily. Trotec has a wealth of implementation experience not only worldwide but also in Japan.
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Applications/Examples of results
**Applications** The applications of laser processing are very diverse. For example, the production of original gifts and novelties with names or designs engraved. Furthermore, fixtures and displays. Architectural models and railway models with a focus on detail. Original goods processed from acrylic, wood, and leather, as well as paper packaging and cards, and prototypes made from MDF. **Track Record** Approximately 90% of our contracts have been renewed.
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Company information
Trotec was established in 1997 in Austria as one of the research institutions of the Trodat Group. Since then, Trotec has been researching cutting-edge technology for laser processing machines and has developed and manufactured machines that excel in engraving, cutting, and marking processing techniques. Trotec's laser processing machines are highly regarded for their speed, precision, and durability, and are currently used in over 90 countries. Additionally, since 2013, they have held the number one position in sales volume and revenue for plotter-type laser processing machines worldwide. In Japan, they are utilized by universities, educational institutions, and businesses for a wide range of applications from "manufacturing" to "prototyping." *Laser processing machines are synonymous with laser engraving machines and laser cutters.