Since measurements could be taken in detail at the customer level and business unit level, there were cases where analysis results were obtained from various perspectives.
We would like to introduce a case where "Jobtan" was implemented at Nippon Express NEC Logistics Co., Ltd. to visualize international transportation operations and work on improving business processes. The company has a policy of having all employees engage in sales activities, but a challenge was that, while individual activity statuses were known, it was difficult to grasp how much time the entire business unit was spending on sales activities. As a result of the implementation, data measured by our product clarified time allocation, and it also allowed for capturing time distribution at the group level, revealing the characteristics of labor hours for each group. [Benefits and Results of Implementation] - By quantifying activities, awareness of challenges and issues among all members increased, providing a good opportunity for initiatives directly linked to improving operational efficiency. - It has been helpful in securing the appropriate management time for managers and increasing customer touchpoints, among other improvement measures. *For more details, please refer to the related links or feel free to contact us.
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