Focus on your core business with help desk outsourcing! Contribute to improving customer satisfaction and reducing workload.
The "Product/System Help Desk (Technical Help Desk)" is an IT operation support service that provides 24/7 support throughout the year, especially when it is difficult to respond during off-hours such as late nights or holidays. Our experienced SEs will assist on behalf of our customers. By complementing the areas that customers cannot handle in the operation and maintenance of their products and systems, we can support users more broadly. We respond flexibly to customer requests, so please feel free to consult with us. 【Features】 ■ Flexible support from 24/7 availability to specific time slots as requested (only during nights or holidays, weekdays only, etc.) ■ Our employees, who are strong in IT technology, will respond as operators, enabling a wide range of IT-related support ■ Support for individual operations, remote access, registration tasks, and more *For more details, please download the PDF or feel free to contact us.
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basic information
Three representative services that are frequently requested by customers: ■ Inquiry response ■ Operational tasks ■ Management tasks *For more details, please download the PDF or feel free to contact us.*
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For more details, please download the PDF or feel free to contact us.
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Company information
Our company provides IT services such as selecting and building IT products suitable for our client companies, as well as operation and maintenance services. We protect our clients' IT infrastructure with high-quality services that are "reliable, safe, and comfortable," and we aim to be a business partner that continues to provide an IT environment where our clients' employees can focus on their core business.