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We would like to introduce a case study of the implementation of our review, feedback, and Q&A engine "ZETA VOICE" at TSI Holdings Co., Ltd. In this implementation, we incorporated features such as evaluation points, comments, reviewer information, detailed display of purchased products, and usage scenario displays. As a result, it became possible for purchasers to convey which products they have posted reviews about and whether the purchase was for personal use or as a gift. 【Case Overview】 ■ Implemented Product: Review, Feedback, and Q&A Engine "ZETA VOICE" ■ Implemented Site: Laline JAPAN Online Shop *For more details, please download the PDF or feel free to contact us.
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【Implementation Effects】 ■ Buyers can consider feedback by sorting and filtering reviews. ■ Information about usage scenarios obtained from reviews can also be utilized in features and campaigns. *For more details, please download the PDF or feel free to contact us.
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Our company is committed to the development and provision of the 'ZETA CX Series,' a solution that practices marketing encompassing various consumer experiences as a leading company in commerce and customer experience (CX). The 'ZETA CX Series' boasts numerous implementations in major domestic e-commerce sites and is chosen by many customers as a marketing solution capable of implementing high-performance and diverse functions. Please feel free to contact us if you have any inquiries.
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