External users can also access it! Eliminate unnecessary steps and improve the overall efficiency of the process.
The pump manufacturer Gorman-Rupp faced challenges such as the inability to seamlessly share digital assets, inconsistencies in product information, and delays in product launch timelines. As a result of the implementation, there is no longer a need to contact the marketing department or customer service every time product information is needed, as it can now be directly obtained from the system. We will introduce a case that eliminated unnecessary steps and improved the overall efficiency of the process. [Contents] ■ Overview of Gorman-Rupp's business ■ Background leading to the implementation of Contentserv ■ Requirements and implementation of the system ■ Effects of Contentserv implementation and future outlook *For more details, please refer to the PDF document or feel free to contact us.
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Contentserv is a cloud provider of Product Information Management (PIM) that efficiently delivers its products through digital channels. By providing unified product content across the entire content supply chain, it helps manufacturers create touchpoints with customers and enhance customer satisfaction. By leveraging the Product Experience Cloud, which integrates PIM and Digital Asset Management (DAM), it enables the centralization of product information, digitalization of operations, information collaboration across different departments, and rapid dissemination of information to all sales channels.