Extensive support contracting and a robust call center infrastructure.
We will serve as a "comprehensive consultation desk" that handles everything from the entire system and general office automation (OA) to support, repair reception, and maintenance arrangements, without being limited to a single product or role, through multi-vendor and multi-support capabilities. Our custom-made designs cater to the needs of client companies, specializing in small to medium-sized operations, from sharing with less than one seat to dedicated centers with 200 seats. We analyze business data and provide valuable reports. 【Features】 ■ One-stop service that consistently handles everything from reception to business processing ■ Flexible center design based on client company requests ■ Data analysis and report provision utilizing call logs and CRM tools *For more details, please download the PDF or feel free to contact us.
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【Help Desk Service Examples】 ■ Computer and Peripheral User Support ■ Internet Connection Support and On-Site Support Reception ■ Toy User Support and Mail Order Center ■ Audio User Support and Repair Services ■ Security Product User Support and Security Company Arrangement ■ In-House Help Desk and In-House IT Asset Management Center *For more details, please download the PDF or feel free to contact us.
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The Call Center, Logistics Center, IT Support Center, and Back Office Center of the Sunknet Group undertake various support and services, tasks, and operations for companies, organizations, and local governments through outsourcing. With a nationwide scale and 24/7, 365-day one-stop support, outsourcing is possible from technical areas to analog areas. We provide services that are neither excessive nor insufficient in any matter, ensuring functionality and high cost performance, aiming to be the best business partner for our client companies. - Sunknet Co., Ltd. - Sunk Corporation - Sunk Networks Co., Ltd. - Sunk Relations Co., Ltd. - Outshare Co., Ltd. - Public BPO Co., Ltd. - TBS Co., Ltd.