[Case Study] I feel that the UI of the service currently being provided is difficult to use.
Define usability and UX, then present the current UI's areas for improvement and suggestions for enhancement!
We would like to introduce a case study of UI/UX improvements made to our existing services. We received inquiries from clients who felt that the UI of their already provided services might be difficult to use, but they were unsure about what specifically was problematic and how to improve it for a better UX. In response, we thoroughly used the existing services and UI from a user perspective to evaluate usability, identify areas for improvement, and create UI proposals. 【Case Overview】 ■ Request - Check the issues with the existing UI and propose a UI that is easier for users to use. ■ Results - Acquired UI proposals focused on usability and UX. - Established clear definitions regarding the usability and UX of the service. - Gained concrete experience of what UI improvement and UX enhancement entail. *For more details, please download the PDF or feel free to contact us.
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Designers are like "interpreters" in business creation, possessing both a "user perspective" that accurately captures needs and a "business perspective" that utilizes business acumen. Our company leverages these characteristics of designers to consider: - What is the "truly necessary" for users? - How should this be incorporated into the business? We support the growth of our clients' businesses comprehensively from both the user and business perspectives.