How to Choose a CRM Tool? Key Points to Consider During Implementation and Secrets to Successful Adoption.
Explaining the trends in the domestic CRM/SFA market and five key points for choosing a CRM!
In the business scene, the use of CRM/SFA is increasing. Many companies providing dedicated software have entered the market, and it can be challenging to determine which tool is most suitable for your company. This article explains the key points to consider when implementing a CRM tool. If you are considering the introduction of CRM/SFA, please use this as a reference. *For detailed content of the column, you can view it through the related links. For more information, please feel free to contact us.
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*You can view the detailed content of the column through the related link. For more information, please feel free to contact us.*
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Softbrain has been a domestic vendor providing CRM/SFA (Sales Support and Customer Management System) with "esm (e-Sales Manager)" since 1999. We have a track record of implementation in over 5,500 companies across more than 185 industries. In recent times, as the decline in the working population is lamented, "improving business productivity" and the supporting "execution of DX (Digital Transformation)" have become essential. Softbrain supports true sales DX with digital solutions (CRM/SFA) and professional services (implementation support and utilization assistance). The competition lies in customer touchpoints! Our customer management system, 【esm (e-Sales Manager)】, leads all customer touchpoint activities in sales, marketing, and after-service to a higher level: https://www.e-sales.jp/ *Based on our company's achievements and the Japan Standard Industrial Classification.