What is Sales DX? Explanation of its differences from digitalization and how to implement it [including case studies].
We will introduce case studies of companies that have achieved sales DX and the four backgrounds that necessitate DX in the sales department!
DX (Digital Transformation) is a keyword that is currently attracting attention. While DX can also be utilized in sales departments, achieving DX is not simply a matter of digitizing operations; it also requires business reform. In this article, we will explain information related to sales DX. Let's explore the differences between DX and digitization, as well as the necessity of DX and the methods to achieve it. *For detailed content of the column, please refer to the related links. For more information, feel free to contact us.*
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Softbrain has been a domestic vendor providing CRM/SFA (Sales Support and Customer Management System) with "esm (e-Sales Manager)" since 1999. We have a track record of implementation in over 5,500 companies across more than 185 industries. In recent times, as the decline in the working population is lamented, "improving business productivity" and the supporting "execution of DX (Digital Transformation)" have become essential. Softbrain supports true sales DX with digital solutions (CRM/SFA) and professional services (implementation support and utilization assistance). The competition lies in customer touchpoints! Our customer management system, 【esm (e-Sales Manager)】, leads all customer touchpoint activities in sales, marketing, and after-service to a higher level: https://www.e-sales.jp/ *Based on our company's achievements and the Japan Standard Industrial Classification.