[Column] Why is there a difference between companies even when they start at the same time in the same region?
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It is the difference in the quality of basic employee behavior. Starting the same type of business in the same region at the same time means that the selection of products, the choice of location, and the timing are the same. Yet, differences in performance arise in company management. I have had several cases where I assisted companies A and B, which started in the same industry and region at the same time (though the timing was different). What I felt during that time were the characteristics of growing companies versus those that cannot grow. Employees of growing companies have developed the habit of taking notes without being prompted. In contrast, employees of companies that cannot grow seem to have good memories, yet they strangely lack the habit of taking notes. Additionally, there is a difference in awareness regarding decisions made within the company. Employees of growing companies have a sense of obligation to adhere to what has been decided, while employees of companies that cannot grow have a low awareness of these decisions and do not strive to adhere to them. It is not a matter of whether the chicken or the egg came first, but if asked whether they have been able to grow because they have grown or have grown because they are capable, the answer would be that they have grown because they are capable. This difference likely stems from the time, wisdom, and determination that management has devoted to raising the foundational level of the human collective within the company.
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