Will DX be the key for the leisure industry to maximize user satisfaction?
In May 2023, the classification of COVID-19 under the Infectious Diseases Control Law was changed to Category 5, marking a significant turning point in the system. The number of inbound tourists, which had resumed in the autumn of the previous year, has gradually increased, and the former vibrancy is beginning to return. The COVID-19 pandemic, which lasted over three years, brought various changes to Japan, both good and bad, but the push for digital transformation (DX) is now urgent. DX is no longer just a passing phase; a vision for the future is needed. This year, with a regulation-free Golden Week for the first time in four years, the leisure industry must further enhance user satisfaction and identify key points to maximize sales. - The essence of new needs understood during the pandemic - Zoos are not unrelated to DX and inbound measures - Providing a more immersive experience through digital devices - "The cliff of 2025"
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SKIDATA's solutions have been implemented in over 10,000 facilities across more than 100 countries, including ski resorts, stadiums, theme parks, amusement parks, major airports, and trade fairs, supporting safe access control for people and vehicles through reliable management systems. SKIDATA focuses on providing intuitive, user-friendly, and secure solutions, contributing to the efficiency of facility operations and maximizing revenue with high cost-performance. Key benefits of implementing SKIDATA access control systems: - Diversification of ticket sales methods through integration with external ticketing data - Direct entry is realized, eliminating the need for exchange procedures at ticket counters - E-tickets reduce the risk of fraudulent copying and resale - Paperless operations save paper resources and reduce the risk of forgetting tickets - Customer demographic analysis based on collected data improves facility services and increases repeat customers - Real-time monitoring of entry status allows for flexible staff allocation adjustments and optimization according to entry conditions - Elimination of simple tasks such as ticket validation and headcount improves efficiency and entry flow - Minimization of health risks through contactless entry