The benefits of ticketless systems, which are being adopted in the leisure industry, are not limited to just the reduction of labor costs?
In Japan, various industries have been pointed out for their delays in digitalization, but amidst this, the necessity to prevent the spread of infectious diseases has unexpectedly accelerated the shift towards cashless and ticketless systems. Ticketless systems refer to the electronic processing of a series of ticketing operations, such as seat and service reservations, payments, issuance, and entry verification, which have traditionally been conducted using paper tickets in leisure and tourism facilities, as well as transportation services. What are the advantages and disadvantages that arise from this shift? Excerpt from the text: Advantages of implementing ticketless systems: 1. Improved convenience: Reservations and payments can be made from anywhere, such as home, and purchases are possible 24/7. 2. Increased operational efficiency: Digitalization of ticket reservations and deliveries makes it easier to tally sales numbers and attendees. 3. Alleviation of congestion: Reducing crowding at ticket purchase counters and during entry, and using date/time specifications can facilitate staggered entry. 4. Cost reduction: Aside from initial equipment investments, going paperless can reduce costs related to paper, printing, and delivery. 5. Revenue expansion: Understanding customer attributes allows for targeted promotions, leading to maximization of revenue.
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SKIDATA's solutions have been implemented in over 10,000 facilities across more than 100 countries, including ski resorts, stadiums, theme parks, amusement parks, major airports, and trade fairs, supporting safe access control for people and vehicles through reliable management systems. SKIDATA focuses on providing intuitive, user-friendly, and secure solutions, contributing to the efficiency of facility operations and maximizing revenue with high cost-performance. Key benefits of implementing SKIDATA access control systems: - Diversification of ticket sales methods through integration with external ticketing data - Direct entry is realized, eliminating the need for exchange procedures at ticket counters - E-tickets reduce the risk of fraudulent copying and resale - Paperless operations save paper resources and reduce the risk of forgetting tickets - Customer demographic analysis based on collected data improves facility services and increases repeat customers - Real-time monitoring of entry status allows for flexible staff allocation adjustments and optimization according to entry conditions - Elimination of simple tasks such as ticket validation and headcount improves efficiency and entry flow - Minimization of health risks through contactless entry