The first unmanned vending machine in the country that can sell duty-free products has been born!
The first tax-exempt vending machine of its kind in Japan has been born. This enables tax-exempt sales without staff. Product information can be switched to multiple languages, including Japanese, English, Traditional Chinese, and Korean. It supports not only cash but also credit card payments and QR code payments. In addition to PayPay, QR code payments also allow for options like ALIPAY and WeChat Pay for Chinese customers.
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basic information
Currently, the application for duty-free shop permits requires the allocation of personnel to carry out duty-free sales procedures. However, by automating and unmanned duty-free processes, the burden on the sales side is eliminated, and it creates the advantage of allowing foreign visitors to Japan to make purchases more easily. Additionally, it could serve as a solution to the increasingly serious labor shortage each year. Inbound travelers, as users, will follow the guidance displayed on screens in multiple languages, confirming their identity through facial recognition and verifying their duty-free eligibility with their passports, allowing them to complete the duty-free procedures themselves. This reduces waiting times for duty-free processing in stores and enables shopping without the stress of communication in different languages. In the future, we aim to expand vending machines to airports, stations, and tourist attractions, with the goal of expanding duty-free shops, including in rural areas, and providing a new shopping experience.
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Company information
J&J Tax Free Co., Ltd. provides various solutions to reduce the operational burden of duty-free shops under the philosophy of contributing to the development and improvement of Japan's inbound environment and promoting the country as a tourism destination by offering various solutions related to inbound tourism in Japan. To provide solutions that will delight duty-free shops and foreign travelers visiting Japan, we are not only addressing system aspects but also working on solving issues related to the "problems" faced by duty-free shops and travelers, as well as preventive measures against the abuse of the duty-free system by resellers, which has become a serious issue in recent times. As a result, our "J-TaxFree System" is being utilized by many retailers, including department stores, commercial facilities, shopping streets, apparel stores, and convenience stores. We are continuously working to create services that are chosen by everyone to contribute to measures against recent overtourism.
