QR Calling Software 【KURUBELL】

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KURUBELL

last updated：Apr 09, 2024

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You can easily see "where" and "what" you want to be done! A new calling software has arrived!

KURUBELL is a revolutionary calling system that allows users to scan QR codes with their devices and send requests to facility staff. It can be utilized in amusement facilities, shopping malls, event venues, factories, and more. By placing QR codes in various locations within facilities and stores, users can scan them with their devices to send request messages from that location to the staff's devices. 【Benefits of Implementation】 ■ "Advance Knowledge of Requests" Users can freely set the requests, allowing customers to choose from them, which means the content of the customer's HELP request is known at the moment it is received. ■ "Achieving Stress-Free Experiences for Customers and Staff" Customers are provided with a sense of security that they can be called upon, while staff can eliminate unnecessary operations, thereby increasing satisfaction for both parties through optimal responses. ■ "Reduction of Service Time" Whether through direct interaction or chat, the optimal means can be employed, significantly compressing unnecessary time in customer service operations. ■ "Data-Driven Customer Service" By visualizing the locations where HELP requests arise and customer service evaluations as data, points for improvement in operations can be identified.

Related Link - https://kurubell.com/

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basic information

You can operate it on your smartphone, tablet, or PC. An internet connection is required for use. ■■■ How to Use ■■■ 【1】Scan QR Code Use your smartphone camera to scan the QR code and tap [Main Image Slide 2] 【2】Send HELP Select the issue and tap to send [Main Image Slide 3] 【3】Receive HELP Receive the issue on your smartphone, watch, tablet, or PC [Main Image Slide 4] 【4】Response A staff member will come to assist. Remote customer service via chat. [Main Image Slide 5]

Price information

■Monthly Standard Plan: 16,280 yen/month (including tax, initial contract period of 3 months or more) ■Annual Gold Plan: Negotiable (initial contract period of 24 months or more) ■Large-Volume Platinum Plan: Negotiable (initial contract period of 24 months or more)

Delivery Time

Please contact us for details

※Account issuance can be done immediately.

Applications/Examples of results

It has been demonstrated and implemented in amusement facilities, pachinko parlors, precision manufacturing facilities, etc.

Detailed information

[KURUBELL Account] When you apply for usage, we will issue a KURUBELL account for each store. This information is necessary for logging into the management screen.
[Staff Smartphone Device] A smartphone for staff is needed to receive customer calls. The staff's device will need to have the KURUBELL app installed.
[Call Management PC] You need to configure the call points and issue QR codes from the KURUBELL management screen. A tablet can also be used as a substitute.
【Network Wi-Fi Environment】 KURUBELL is a calling system that facilitates communication via internet connection. A proper internet environment is required for use.
[Creating Points] Log in to the management screen, open the call points from the side navigation, and create the call points.
[Input Each Item] We will input the point name, area, and floor, and create a message to be conveyed from the customer to the staff.
【Layout Selection】 Select the points you want to print and press the print button to launch the preview, where you can choose the design you want to print.
[Printing and Installation] Print with a printer, laminate it, and then attach it to the designated area inside the store.