Automatically capture call audio and transfer it to the cloud! Promote the utilization of operator support services such as voice recognition, FAQs, and call analysis.
This device captures voice using existing telephone equipment and can transfer it to cloud services. It allows for the use of cloud services such as operator assistance and call recording data accumulation while maintaining the on-premises telephone environment, thereby promoting the utilization of various cloud services. ● It captures voice in conjunction with NEC Platforms' business phone "Aspire series," supporting simultaneous capture of up to 100 channels. ● The captured voice can be transferred to various cloud services in real-time or through batch processing. ● It can be easily implemented by simply connecting this device to the "call recording dedicated interface" of Aspire WX plus/Aspire WX/Aspire UX via a LAN cable.
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basic information
[Main Specifications] ● Voice Capture Dedicated Interface: NEC Platforms / Aspire WX plus/WX/UX * Exchange license (sold separately) required IP Phone Services: NTT / Hikari Denwa NTT Communications / Arcstar IP Voice KDDI / Hikari Direct SoftBank / Otoku Hikari Denwa Supported Channels: Up to 100 channels ● Transfer Destination Real-time Transfer: Optage / Enour CallAssistant Marubeni Information Systems / Omnis Batch Transfer: NextGen / U-cube rec ● Dimensions: 250×150×44mm (excluding protrusions) ● Weight: Approximately 760g For more details, please refer to the PDF (catalog) below or visit the Takacom website (https://www.takacom.co.jp/).
Price information
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Delivery Time
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Applications/Examples of results
● Call voice transfer to operator support services for call centers 【Supported Services】 ・Optage Inc. / Enour CallAssistant ・Marubeni Information Systems Corporation / Omnis ● Call voice transfer to cloud storage 【Supported Services】 ・Nextgen Inc. / U-cube rec *For details, please contact each service vendor.*
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Company information
Takakomu, as a manufacturer of information and communication equipment, provides a variety of products and services related to communication technology and voice technology, including telephone answering devices and broadcasting equipment, and boasts the top market share in Japan for its main product, call recording devices. With a service system that consistently handles everything from "product planning and development" to "production and quality control" and "sales and maintenance," we will continue to swiftly provide products that anticipate customer needs and strive for meticulous after-sales service, aiming to be a company trusted by our customers.