Of course, not only salespeople but also managers should provide guidance on-site! It's an era of proposing solutions.
The sales style has shifted from "selling products" to "solution-based sales," and "listening skills" are now more important than "sales talk." We have entered an era where, rather than asserting the product (sales talk), it is essential to listen to the customer's problems (hearing) and propose solutions (solutions). In this article, we will thoroughly explain the technique that is indispensable for solution-based sales: "hearing" skills. We hope that not only salespeople but also sales managers can utilize this in their on-site guidance. *You can view the detailed content of the column through the related links. For more information, please feel free to contact us.
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*You can view the detailed content of the column through the related link. For more information, please feel free to contact us.*
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*You can view the detailed content of the column through the related link. For more information, please feel free to contact us.*
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Softbrain has been a domestic vendor providing CRM/SFA (Sales Support and Customer Management System) with "esm (e-Sales Manager)" since 1999. We have a track record of implementation in over 5,500 companies across more than 185 industries. In recent times, as the decline in the working population is lamented, "improving business productivity" and the supporting "execution of DX (Digital Transformation)" have become essential. Softbrain supports true sales DX with digital solutions (CRM/SFA) and professional services (implementation support and utilization assistance). The competition lies in customer touchpoints! Our customer management system, 【esm (e-Sales Manager)】, leads all customer touchpoint activities in sales, marketing, and after-service to a higher level: https://www.e-sales.jp/ *Based on our company's achievements and the Japan Standard Industrial Classification.
