Improvement of the administrative department's operations! Summary of the significance and steps for improvement.
I will introduce improvements in business operations within corporate administrative departments in a column format!
The administrative department in a company tends to be a less glamorous job compared to sales positions, making it difficult to identify areas for improvement in daily work. Moreover, when companies undertake business improvements, they often prioritize more visible departments like sales, which means that even if areas for improvement are identified in the less glamorous administrative department, they tend to be postponed. However, the administrative department has a lot of potential for improvement, and by making enhancements, it can contribute to the overall efficiency of the company. *For more details on the column, please refer to the related links. For further inquiries, feel free to contact us.*
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Softbrain has been a domestic vendor providing CRM/SFA (Sales Support and Customer Management System) with "esm (e-Sales Manager)" since 1999. We have a track record of implementation in over 5,500 companies across more than 185 industries. In recent times, as the decline in the working population is lamented, "improving business productivity" and the supporting "execution of DX (Digital Transformation)" have become essential. Softbrain supports true sales DX with digital solutions (CRM/SFA) and professional services (implementation support and utilization assistance). The competition lies in customer touchpoints! Our customer management system, 【esm (e-Sales Manager)】, leads all customer touchpoint activities in sales, marketing, and after-service to a higher level: https://www.e-sales.jp/ *Based on our company's achievements and the Japan Standard Industrial Classification.