AGVs improve service quality and reduce employee burden! Increased turnover leads to higher sales.
Iris Ohyama's serving and transportation robot: AGV 'Servi Iris Edition' is a serving and transportation robot that solves common challenges faced by restaurants and eateries. With this product, the time spent in the dining area can be extended, allowing for more attentive customer service. It only requires pressing a button to transport dishes and drinks, reducing the number of trips to and from the kitchen and alleviating the burden on employees. In a case study implemented at INNOCENT CARVERY, staff were able to focus more on customer service, leading to increased intimate communication with customers, resulting in higher average spending per customer and an increase in customer numbers. 【Solving these challenges】 ■ Unable to manage seating and orders ■ Difficulty in clearing tables ■ Challenging to transport food *For more details, please refer to the PDF document or feel free to contact us.
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【Case Studies】 <Monogatari Corporation> ■ Reduced working hours by over 9 hours per day ■ Focused on hospitality that only humans can provide ■ Implemented in a total of 310 locations <Happoen> ■ Introduced 2 units as part of reforms looking towards the post-COVID era ■ Improved customer service satisfaction through coexistence and mutual prosperity of humans and robots *For more details, please refer to the PDF document or feel free to contact us.
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【Usage】 ■Restaurants and food establishments *For more details, please refer to the PDF document or feel free to contact us.
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Our company has achieved innovation in distribution by integrating manufacturing and wholesale, thereby eliminating waste in logistics and commerce. Furthermore, we have conducted manufacturing innovation by producing products made from various materials and categories, such as wooden products, metal products, pet food, and electrical products, in our own factories, without being confined to our original industry of plastic manufacturing. In addition to our traditional core areas such as storage products, pet supplies, and gardening tools, the range of product categories we develop is expanding rapidly, including emergency earthquake alert systems that quickly notify of seismic activity, environmentally friendly LED bulbs, masks, and disposable heat packs. Moving forward, we will continue to leverage the manufacturer-vendor platform to challenge various markets and remain an innovative company that responds swiftly to changes in consumer needs and market environments.