We provide a support system that aligns with operating hours worldwide! We can also assist with public relations activities.
At GHD (Global Help Desk), we provide 24/7 support for various inquiries in English regarding computer systems. We offer a support system aligned with global operating hours. By facilitating collaboration between overseas system users and related departments in Japan, as well as managing incidents, we assist in the smooth execution of business operations abroad. In addition to handling inquiries, we can also assist with public relations activities such as English translation of manuals and sharing of troubles and maintenance notifications from Japan to overseas. **Features** - A support desk staffed by specialized personnel fluent in English, available 24/7. - Support for collaboration between overseas system users and related departments in Japan, including incident management and translation services. - Functions as a comprehensive contact point when multiple systems are involved. - Helps improve efficiency by eliminating the burden of night shifts for system maintenance personnel in Japan. *For more details, please refer to the PDF document or feel free to contact us.*
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We will leverage technologies such as IoT, AI, Industry 4.0, and robotics in our areas of expertise, including healthcare, disaster prevention, migration, and cloud services, while also focusing on research and development to create innovations through multifaceted design thinking and provide them widely and easily to our customers. We are confident that with new technologies and design thinking, we can further contribute to building a healthy, safe, and prosperous society. Additionally, we will promote work style reforms in the labor environment, actively incorporating diversity as a family-friendly company and a women-empowering company, including options like telecommuting and other remote work arrangements.