Supporting your team from the visuals of the EC site to backend operations.
We provide EC site support aimed at increasing customer satisfaction by building smooth processes for product shipping and customer communication, creating fans of the shop, and turning them into repeat customers. If you are facing issues such as "I'm struggling" or "there are processes that aren't working," we can assist you as an additional staff member. Please consult with us as the business flow and timing may vary. [For concerns like these] ■ Irregular response tasks - Customer complaints / delays in products / damage or loss of products during shipping ■ Logistics tasks - Inventory management / management and additional arrangements for packaging materials ■ Accounting tasks - Confirmation of customer payments / monthly sales reports to superiors *For more details, please download the PDF or feel free to contact us.
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Our company provides customized BPO (Business Process Outsourcing) services for business processes ranging from middle to back office for each individual client. We support your operations by working closely with your representatives or staff while sharing information with our partners. We can either follow specific workflows you provide or build workflows ourselves to achieve the desired results. We will respond according to the style and needs of the requesting party.